Sondex Logo
Sondex Logo
ISO 9001 Registered

Procedure for returning tools to Sondex in the Middle East

Sondex Middle East FZCO,
Jebel Ali Free Zone – RA08 WB06,
PO Box 18485,
Dubai,
United Arab Emirates

Office   +971 4 883 6118
Fax       +971 4 883 6119

The following information must be provided with all shipments:

  • The reason for returning the goods
  • Whether the goods are to be returned to the client after assessment or repair.
  • A full description of all items, including distinguishing serial numbers.
  • The Sales Order reference number and Purchase Order number (if known).
  • A commercial value for customs purposes. 
  • The words FOR THE ATTENTION OF ALAN BOYTER or CHRIS ROE 

Hazardous or Dangerous Goods
A shippers Declaration for Dangerous Goods and a Commercial Invoice should be drafted
and forwarded to Sondex for perusal. Such shipments should not be dispatched without a Green Light from Sondex Wireline Limited.

A Failure Report should be included with the equipment.
Should you require further instructions please do not hesitate to call.