Sondex Logo
Sondex Logo
ISO 9001 Registered

Procedure for Return of Goods to Sondex Inc, USA

GOODS LESS THAN 20kg
Return to:
Sondex Inc, 1402 FM 2854, Conroe, Texas, 77304, USA
via International courier eg. FedEx or DHL

GOODS MORE THAN 20kg
Return the equipment via Air Freight to:

Houston International Airport and consigned to:
Sondex Inc, c/o Gateway International Transport Inc

18201 Viscount, Houston, Texas 77302, USA
TEL : (1) 281-443-7447 FAX : (1) 281-443-3051


The following information must be clearly provided on the Commercial Invoice.
  • The reason for returning the goods to Sondex Inc.
  • Whether the goods are to be returned to the client after assessment or repair.
  • A full description of all items, including distinguishing serial numbers.
  • The Sales Order reference number and Purchase Order number (if known).
  • A commercial value for customs purposes.
  • The words 'FOR THE ATTENTION OF MIKE FOUST, OPERATIONS MANAGER WH
  • Hazardous or Dangerous Goods
    A shippers Declaration for Dangerous Goods and a Commercial Invoice should be drafted
    and forwarded to Sondex for perusal. Such shipments should not be despatched
    without a Green Light from Sondex Inc.
 
A Failure Report should be included with the equipment.
Should you require further instructions please do not hesitate to call.
SONDEX INC. 1402 FM 2854 CONROE TEXAS 77304 USA
US Telephone +1 (936) 756 2331 Fax +1 (936) 756 2343